Option A: BrewGenius
3. Ethical Analysis: Responsibility for Harm
Ethical Analysis: Responsibility for Harm
In addition to concerns about creativity, there are potential risks associated with the new coffee specialities. If BrewGenius fails to provide accurate labelling for allergens or other critical information related to the new drinks, it could pose health risks to customers.
In such cases, the café needs to consider who is responsible for these oversights. If the AI-generated specials result in customer harm, a liability gap may arise: is it the AI's fault for inadequate labelling, the BrewGenius developers' fault for failing to incorporate safety protocols, or the café management's fault for failing to oversee the AI's implementation? Addressing this gap is critical to ensuring accountability and maintaining customer trust.